Technology often emphasizes the importance of automation in a broker’s capacity strategy, with “book it now” being a sought after functionality. While automation is important, you cannot lose track of the respective activities of the procurement process that supports automation. When automation is positioned with the right tasks, your overall profitability will increase from better customer retention, in-house visibility, and better decision making. Download this guide to learn why options are important and what you can do to have a better outcome through: